Muhammad Rasyid Abdillah

College of Management, Da-Yeh University

Taiwan

m.rasyidabdillah@unilak.ac.id

Knowledge-sharing behavior among banking officers in Indonesia

Ching-Torng Lin

Department of Information Management, Da-Yeh University

Taiwan

charllin@mail.dyu.edu.tw

Rizqa Anita

College of Management, Da-Yeh University

Taiwan

rizqa.anita@gmail.com

Bambang Suroto

Department of Management, Universitas Lancang Kuning

Indonesia

bambangsuroto@unilak.ac.id

Hadiyati

Department of Management, Universitas Lancang Kuning

Indonesia

hadiyatisuroto@yahoo.co.id

Abstract. Knowledge-sharing behavior has been a hot issue in knowledge management. In the context of highly dynamic business, understanding the factors that encourage a knowledge-sharing behavior is critical if an organization wants to compete and win in the industry. This study investigates the antecedents of knowledge-sharing behavior. This study examines the factors that encourage knowledge-sharing behavior among banking officers using Ajzen’s theory of planned behavior. The suggested research model was tested using partial least square analysis. Data consisting of 200 responses from employees who have been working in banks in Pekanbaru, Riau, Indonesia are analyzed. The results reveal that personal attitude, subjective norm, and perceived behavioral control lead to knowledge-sharing intention. Findings also suggest that the effect of personal attitude, subjective norm, and perceived behavioral control on knowledge-sharing behavior is indirectly influenced by knowledge-sharing intention.

Received: November, 2017

1st Revision: February, 2018

Accepted: April, 2018

DOI: 10.14254/2071-8330.2018/11-2/10

JEL Classification: M10, M12

Keywords: knowledge management, knowledge-sharing, partial least square analysis, bank employees, Indonesia